Privacy Policy — Inside the Quality Awards

Effective Date: September 8, 2026

Inside the Quality Awards is operated by Ralph Peterson LLC, doing business as Ralph Peterson Management Services (“we,” “us,” or “our”). We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy describes the types of information we may collect when you visit our website, create an account, purchase a course or product, participate in our programs, or otherwise interact with Inside the Quality Awards.

Information We Collect

We may collect information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Mailing or shipping address
  • Company or organization name
  • Account and course-registration information
  • Course progress and interaction information
  • Communications, feedback, survey responses, and other information you choose to provide

When you make a purchase, payment information is processed through Thinkific Payments and its payment-processing partners. We do not directly store your complete credit-card information.

We may also automatically collect certain technical information when you use our website or online courses, including:

  • IP address
  • Browser type
  • Device and operating-system information
  • Pages viewed
  • Website usage and interaction information
  • Course activity and progress
  • Cookies and similar technologies

How We Use Your Information

We may use your information to:

  • Create and manage your account
  • Process purchases and provide access to courses and programs
  • Ship books and other physical materials included with your purchase
  • Provide customer service and respond to questions
  • Send course-related communications, reminders, and updates
  • Provide newsletters or marketing communications when appropriate
  • Track course participation and progress
  • Improve our website, courses, products, and services
  • Prevent fraud and maintain the security of our services
  • Comply with legal and regulatory requirements

You may unsubscribe from promotional email communications at any time using the unsubscribe link provided in those communications.

How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our business, including providers of:

  • Online course hosting
  • Payment processing
  • Email communications
  • Website hosting and analytics
  • Shipping and fulfillment
  • Other technology and administrative services

These providers may process information only as necessary to provide their services to us, subject to their own terms and privacy practices.

We may also disclose information when required by law, legal process, or when reasonably necessary to prevent fraud, protect our rights, or protect the safety of our users or others.

Cookies and Analytics

Our website and third-party service providers may use cookies and similar technologies to operate the site, remember preferences, understand how visitors use our services, and improve the user experience.

Your browser may allow you to limit or disable cookies, although doing so may affect certain website functionality.

Data Security

We use reasonable administrative and technical measures designed to protect the personal information in our control. We also rely on established third-party platforms, including Thinkific and its payment-processing partners, to provide secure technology and payment-processing services.

No method of electronic transmission or storage can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide our services, maintain appropriate business and financial records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Choices and Rights

Depending on where you live, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain information.

To make a privacy-related request, please contact us using the information below. Certain information may need to be retained for legal, financial, security, or legitimate business purposes.

Children's Privacy

Inside the Quality Awards and its courses are intended for adults and professional users. We do not knowingly collect personal information from children under 13.

Third-Party Services and Links

Our website and courses may contain links to third-party websites or services. Their privacy practices are governed by their own privacy policies, and we are not responsible for those practices.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updated version will be posted on our website with a revised effective date.

Contact Us

Questions about this Privacy Policy or requests concerning your personal information may be directed to:

Ralph Peterson LLC
d/b/a Ralph Peterson Management Services
Inside the Quality Awards
Email: [email protected]